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Pebuu, a leading technology firm in Uganda, has announced the expansion of its service network, now operating across more than 320 locations nationwide. By harnessing cutting-edge technology, Pebuu offers real-time tracking and geo-mapping solutions that ensure the efficient management of agents and merchant service points, driving greater operational oversight.

Currently, managing over 20,000 agents throughout Uganda, Pebuu’s advanced field management technology is transforming the recruitment, monitoring, and supervision processes for bank agents—vital elements in maintaining a well-regulated financial services landscape.

Speaking at the company’s offices in Kololo, John Paul Ssemyalo, CEO of Pebuu, stated “This expansion aligns with our mission to enhance operational efficiency, manage risk, and strengthen compliance at the grassroots level. As a technology firm, we are committed to deploying cutting-edge solutions that bridge service gaps and foster sustainable growth within Uganda’s financial sector and beyond.”

According to the 2023 Uganda Banking Sector Report, the country had 22,217 registered bank agents by the end of December, with 76% of them actively operating. The sector saw over 8.1 million transactions valued at UGX 15.1 trillion, with cash transactions—withdrawals and deposits—making up 78% of total activity. Cash deposits alone accounted for 73% of these transactions.

Given the high volume and value of transactions within the agent banking network, the need for robust oversight has become paramount. Enhanced compliance frameworks and advanced monitoring systems are critical to mitigating risks and preventing unauthorized activities, safeguarding the sector, and advancing Uganda’s financial inclusion agenda.

Pebuu’s strategic partnerships with leading financial institutions such as Stanbic Bank and Centenary Bank are further optimizing agent and merchant management, monitoring, and supervision efforts. These initiatives align with Uganda’s National Financial Inclusion Strategy 2023-2028, helping banks efficiently extend their services to underserved, low-income, and rural populations, contributing to the nation’s broader financial inclusion goals.

“Our vision extends beyond Africa,” added Ssemyalo. “We aim to position our advanced technology solutions globally, establishing a strong presence in the growing field management solutions (FMS) industry for both consumer and government services.”

As part of this global strategy, Pebuu recently opened a new office in the USA to oversee its international expansion efforts, with a focus on seven key high-growth African markets, including South Africa, Nigeria, Kenya, Tanzania, Malawi, Uganda, and the Democratic Republic of Congo.

In Uganda, Pebuu’s expansion emphasizes last-mile delivery solutions, underscoring the company’s commitment to improving service access and quality for low-income communities.

Pebuu has also established regional hubs across Uganda to support its nationwide operations. “Our regional hubs are designed to provide last-mile solutions while offering training for field teams, creating valuable opportunities for recent graduates to acquire skills necessary to thrive in the digital economy,” Ssemyalo noted.

About Pebuu

Pebuu is a forefront runner of Africa’s digital transformation journey, providing innovative, datadriven field management technology solutions that are revolutionizing various industries. With a focus on agent and merchant management, as well as last-mile distribution solutions, Pebuu is playing a pivotal role in modernizing value chains across the continent.

Through its advanced technology solutions, the company is driving financial inclusion, empowering communities, and bridging the gap between traditional and digital economies. Pebuu’s operations are accelerating Africa’s shift towards a digital future, ensuring that even the most underserved populations have access to modern financial services and sustainable growth opportunities.

https://theinsider.ug/index.php/2024/09/17/pebuu-upgrades-nationwide-service-network-to-accelerate-financial-inclusion/

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Ugandan Citizen Abducted, Held in Secret Detention for Three Months, Sparks Outrage and Calls for Justice

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A disturbing new case of unlawful detention has surfaced, highlighting the ongoing human rights crisis in Uganda. A Ugandan citizen was reportedly abducted and held in a secret facility, known as a “safe house,” for three months, only to be released without charge or explanation. This incident, reported by NTV Uganda, has sparked widespread condemnation and renewed calls for accountability regarding human rights abuses in the country.
While the details surrounding the abduction remain unclear, reports indicate that the individual was taken without due process and held incommunicado—an action that has long been condemned by human rights organizations. The victim’s release, with no charges filed and no clear justification, has angered activists and citizens, who view this as yet another case of egregious abuse of power by the state.
“This is a recurring pattern,” said one human rights activist. “Abductions, secret detentions, and unexplained releases have become all too common in Uganda. These acts violate fundamental human rights and erode public trust in the justice system.”
The use of “safe houses,” unregistered detention facilities reportedly operated by security forces, has been a focal point in numerous allegations of torture and illegal imprisonment. Despite repeated calls from both local and international organizations for their closure and accountability for those involved, little action has been taken to address these violations.
This case underscores the urgent need for reform within Uganda’s security apparatus and greater accountability for human rights abuses. Observers hope that drawing attention to these injustices will spur concrete action to bring those responsible to justice and ensure the protection of basic human rights.
As frustration mounts, calls for both domestic and international pressure to hold the government accountable for such crimes grow louder. “One day, there must be accountability for all these crimes against our people,” stated one social media user, reflecting the sentiments of many Ugandans.

Ugandan Citizen Abducted, Held in Secret Detention for Three Months, Sparks Outrage and Calls for Justice

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NUP Gathering Disrupted: Kyagulanyi Alleges Security Force Harassment and Arrests

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National Unity Platform (NUP) President Robert Kyagulanyi has accused Ugandan security forces of using excessive force to disrupt a planned NUP gathering. The allegations were detailed in a statement shared on Twitter, following an event held to honor children of NUP supporters who were killed, disappeared, or detained for their political beliefs.
According to Kyagulanyi, security personnel, under the command of an officer identified as Asiimwe, carried out a preemptive operation early in the morning upon learning of the NUP’s plans. The forces allegedly stormed the premises, arrested workers, and deployed tear gas to disperse those present.
“The criminals under the command of one Asiimwe deployed early morning, arrested our workers, and threw tear gas into our premises. They’ve cordoned off the premises and blocked all people from accessing the place,” Kyagulanyi wrote.
Among those reportedly arrested were Saava Peter, Mudenya Samson, and Turyasingura Samson. Kyagulanyi claimed the detained workers were subjected to beatings and interrogated about their political affiliations, with security operatives labeling them as terrorists.
“These JATT operatives asked the workers who they support politically, branding them terrorists and criminals—their only crime being that they work with us. You can imagine the indignity!” Kyagulanyi lamented.
This incident adds to the growing tension in Uganda’s political climate, where opposition parties frequently accuse the government of stifling dissent. Despite the challenges, Kyagulanyi ended his statement with a message of defiance and optimism, proclaiming, “UGANDA WILL BE FREE.”

NUP Gathering Disrupted: Kyagulanyi Alleges Security Force Harassment and Arrests

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Sudan Demands Apology from Uganda Over Army Chief Muhoozi Kainerugaba’s Threat to Invade Khartoum

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Sudan has demanded an official apology from Uganda over “offensive and dangerous” comments made by the chief of Uganda army staff, who threated to invade Khartoum, the Sudan Tribune has reported.
General Muhoozi Kainerugaba, son of Ugandan President Yoweri Museveni and CDF of the Ugandan army, posted two comments on the X platform on Tuesday in which he threatened “to capture Khartoum” with the support of the US President elect Donald Trump after he takes office. The posts were deleted later.
“The government of Sudan demands and official apology from the Ugandan government for the offensive and dangerous comments of the army commander,” Sudan’s foreign ministry said in a statement that the Sudan Tribune said it has seen.

Sudan Demands Apology from Uganda Over Army Chief Muhoozi Kainerugaba’s Threat to Invade Khartoum

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